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Information and Communication Technology Policy in Education
Magetse, T.

Context:
A paper presented at the national Workshop on (ICT in Swaziland Education) held October 2, 1997, Royal Swazi Spa, Swaziland DNFE

Source:
Collected from the author on a June 1999 visit to Botswana.

Copyright:
Granted for website use by author.

Information and Communication Technology Policy in Education

INTRODUCTION

The need to manage change is becoming more important in today's world of technology. For any country to cope and survive the fast introduction and development of new Information and Communication Technologies in all sectors of the economy, it must recognise the need for this change and be part of it or otherwise risk being left far behind. 'Information is the lifeblood of any organisation whether public or private. The effectiveness of decisions made and actions taken by management will depend largely on the quality of information available to them at the time and how well they use it. A good decision made on the basis of bad information can have disastrous consequences. Similarly the availability of good information too late to influence decisions already made can create operational dilemmas. Above all, it is highly unlikely that a genuinely good management decision can be made on the basis of bad information.' (Introduction to 'Information Technology - Shaping the Future , Building Competitiveness , Government Computer Bureau, Botswana, September 1995.)

The importance and use of Information and Communication Technology in today's world economies couldn't have been well emphasised by the Prime Minister of Singapore when he said, 'The future belongs to the countries whose people make the most productive use of information, knowledge and technology - these are now the key factors for economic success, not natural resources.' (1993), and the President of Botswana during a meeting of Eminent Africans held in Gaborone in May 1995 when he said, 'We cannot survive in the ruthless competitive world of today without harnessing science and technology. Only science-led development will give us chance to become serious players in the international market place,'

This is quite a challenge to the developing countries to have clear Information and Communication Technology policies. To have such policies in place however, is not an easy task in most developing countries because of several factors, the most common being attitudes to change which include inflexibility, fear of failure/the unknown and sense of security. Most people still find the problem solving techniques which suit them and stick to them. Established methods and procedures which work reasonably well are hard to relinquish for untried new systems, this is sometimes called 'bureaucratic inertia.' Indeed in all walks of life it is often difficult to break old habits and customs especially if they have been entrenched as 'traditions.' Still today, most of Senior Government Officers lack the awareness of ICT potential and capability and without this awareness, nothing can succeed. They are the starting point for ICT policy formulation and implementation. They are the ones responsible for the setting up of ICT structures.

ICT in BOTSWANA

In Botswana, the Government Computer Bureau has been instrumental in setting up the necessary structures as well as running a number of ICT training workshops for top government officers starting with Permanent Secretaries down to the lowest senior officers. This approach is proving to be working well.

Before the necessary structures could be set up, an evaluation of the ICT situation was made. The evaluation revealed that:

•   Though the use of Information and Communication Technology existed, it was not playing a significant role in government.
•   There was general lack of high quality management information for decision making.
•   There were limited resources and skill shortages.
•   There was lack of data sharing.
•   There was poor local ICT supplier/service industry
•   There was limited data communications infrastructure.
•   There were no Government-wide policies and standards - although policies or standards existed in some ministries.

These findings provided a foundation for an ICTvision which is to:
•   Provide quality ICT systems in key areas
•   Address resource and skill shortages
•   Make Ministries more responsible for own ICT
•   Improve services to public and private sectors
•   Provide National telecoms infrastructure
•   Facilitate information sharing and inter-working
•   Implement Government-wide policies and standards

Ensure sustainability To achieve the vision, various committees were set up, these include:
•   National ICT Body
•   Government Computer Steering Committee and its sub-committees
•   Ministry ICT Committees
•   ICT Units
•   The ministries themselves
•   Government Computer Bureau

ICT in EDUCATION
In 1993, Botswana's Education system underwent a comprehensive review which resulted with a 'Report of the National Commission on Education 1993. ' In the Report, the Commission made 424 recommendations, some of which were on Computer Education. The Government White Paper No.2 of 1994 on 'The Revised National Policy on Education clearly highlights Government's commitment to computer education and training. At Junior Certificate level, computer literacy is highlighted as one of the main goals of the curriculum to be developed in all children. To achieve this goal, it is recommended that "each student should take a Basic Computer Awareness Course".

Concerning improving the orientation of the Senior Secondary schools to the world of work, the White Paper states that "all Senior Secondary school teachers should acquire computer literacy and the schools should be allocated enough computers to enable all students to develop computer skills.

It goes without saying that for the Basic Computer Awareness Course to be taught at Junior Certificate level, trained teachers, in the field of Computer Education, should be in place. Presently, there are not enough trained teachers in this field. In addressing this situation, The Commission has recommended that with respect to junior secondary teachers, "the teacher training curriculum should be diversified to meet the needs of the new three year Junior Certificate.

It should include training of junior secondary teachers with a commercial subject, including Computer Studies, as one of the teaching subjects and emphasis on pre-vocational preparation'.

ICT at SECONDARY LEVEL
The issue of ICT in Education in Botswana (at Secondary School level) is presently looked at from the perspective of the recommendations of The Revised National Policy on Education of 1994. The Ministry of Education through the Curriculum Development Division, engaged a Computer Awareness Consultancy in 1995. The purpose of the consultancy was to assist the Ministry to develop a Computer Awareness Course for the Junior Secondary level as recommended in the Revised Policy. The Terms of Reference of this consultancy were to:

•   work primarily with the Curriculum Development Division, and also consult with other divisions in the Curriculum Development and Evaluation Department and with other departments of the Ministry of Education (including the Department of Teacher Training and Development Preservice and Inservice; the Department of Primary Education and the Department of Secondary Education).
•   evaluate the present computer facilities and use in the schools to determine what efforts towards computer awareness and literacy are currently in practice.
•   develop recommendations for a basic computer awareness programme at the junior secondary level to include:
a.    the minimum school computer facilities required.
b.    basic training required for teachers.
c.    integrating/infusing computer awareness into the existing curriculum vs. computer awareness as a separate course.
d.    aims and objectives of the programme based on the Revised National Policy on Education.
e.    course outline and content
f.    instructional materials and software required
g.    appropriate time allocations

As a result of the consultancy report, an adhoc committee was set up to look into its implementation and also to come up with a plan of action. A plan of action was developed and a 'Task Force' was set up. The Computer Awareness task force comprises representatives from Departments of Primary Education, Curriculum Development and Evaluation, Non-formal Education, Teacher Training and Development, Secondary Education, Vocational Education and Training, University of Botswana and Botswana Institute of Administration and Commerce. The Terms of Reference for this group are to:
•   Assist in the development of subject aims based on the recommendations made in the National Commission on Education of 1993 for this new program. Assist with the interpretation of the computer consultancy to develop the Computer Awareness program.
•   Assist in the development of the strategies for designing and implementing the new program.
•   Assist in the development of guidelines and setting time frames for the development of the 3 year computer awareness program.
•   Develop a time frame for trial testing of the infusion of computer awareness within the other subject areas.
•   Assist in the development of the syllabus and support materials
•   Serve as a review committee for curricular materials by and/or commissioned from other agencies.
•   Assist with identification of additional resources required for the subject.
•   Serve as a reference committee for consultancies that may be required in assisting the development of the syllabus and supporting materials.
•   Assist in the development of an in-service plan for the program.

THE SYLLABUS
The Computer Awareness Task Force met for the first time on the l5th of February 1996 and this is when work on the syllabus started. The design of the syllabus is tailored such that it is implemented by way of infusion through other subjects due to lack of possible time slot in the existing curriculum as it is already overloaded.
•   The syllabus is done such that it will work in any platform, be it Macintosh or IBM.
•   The syllabus covers the basic elements of:

Computer skills Keyboarding skills Productivity Tool skills:
•   Word-processing
•   Spreadsheet
•   Database
•   graphics

•   The Task Force completed the first draft of the syllabus in its last meeting of the 30th August, 1996. This document has now been approved by the Syllabus Committee.
•   The Task Force members are now to converge once more to work on suggestions about the teaching material.

COMPUTER AWARENESS INFUSION

The programme is designed as a stand alone and could be taught at any time during the year i.e. the modules are not necessarily in order. It has been designed to be implemented piece meal until all the necessary skills have been acquired.

The computer awareness programme has no specific time allocation within the time table, and as such, some time should be created by the schools to ensure that computer skills are passed across to the learners. This, we think, could be done by having a well defined infusion programme. Before the infusion within all the subject areas could be taken aboard, prerequisite skills or computer basic skills in the different IT concepts of Word Processing, spreadsheet, graphics and databases should be acquired. Therefore module 1, module 2 and module 3 should be done at the beginning of the programme, preferably sometime in Form 1, Term 1. This is an ideal time as there are less activities and also because the infusion into other subjects can be started at an earlier time i.e. term 2. This can only be done by allocating one hour per class per week in the afternoon so that the learners can be taught the concepts to be used to build up their IT skills.

The first step therefore is to teach the basics and then allow other subjects to use the skills.

Word-processing will be used in all the different subject areas. Projects within the different subject areas will also lend themselves to the use of the different skills acquired and thus allow for integration of the different components of the programme and /or multimedia. There are a number of objectives which would be characterised as subject specific and relevant software should be obtained as per requirement of the subject.

Computer Labs
Computer laboratories have been, are being and will be constructed in all the Community Junior Secondary Schools to house the equipment to be used in the Computer Awareness Course. These Labs are being constructed for the purpose of the Computer Awareness Course only.

To start with 7 labs have been constructed for sampling and trials by the Task Force and the Department of Curriculum Development and Evaluation. These labs were built, furnished, electrified and equipped with 20 computers - 10 IBM's and 10 Macintoshes , 40 typist chairs and 2 air conditioners. These 7 pilot labs were put up in Morama in Jwaneng, Mahalapye, Molalatau, Ngami, Phatsimo in Pikwe, Shakawe and Okavango Community Junior Secondary Schools. Boipelego Education Project Unit has promised to have completed the construction of the remaining 196 labs by end of 1997. It is worth noting that only the piloting sites have dual platform and specifically for that purpose. It has been recommended that the rest of the labs be equipped with only one computer hardware platform for ease of class control.

It is hoped that by the end of 1997, all the 203 Community Junior Secondary Schools will each have a fully equipped Computer Lab i n readiness for the full scale launch of the course in 1998.

Training of Trainers
The department of Teacher Training and Development is charged with the training of trainers for both the short term and the long term arrangements. The Task Force members are seen to be the first trainers of trainers. The Task Force members, teachers from the 7 schools with pilot labs and In-service Education Officers have been taken through some initial training by the hardware vendors. The training was aimed at orientating prospective computer awareness trainers on installation of hardware and software for ease of management of the labs and similarly equipped rooms.

The trainers of trainers have been taken through all the basic computer awareness skills indicated in the syllabus content. This training was conducted in 4 of the 7 labs around the country, with hardware vendors simultaneously demonstrating the usability of their hardware and software. Having gone through this initial training , teachers and officers are now equipped with the basic skills on how to manage the labs satisfactorily.

The syllabus and teaching materials are now ready and Task Force members, teachers at 7 pilot labs and In-service Officers have teamed up to mount massive in-service training for prospective trainers in the other remaining Community Junior Secondary Schools. The training is expected to be completed by the end of 1997 in order to get trainers ready to use the facilities at the beginning of 1998. This is an interim arrangement before Teacher Training and Development starts producing formally trained teachers from Molepolole College of Education and Tonota College of Education to serve in the portfolio of Computer Integration Teacher (CIT) in schools.

For long term training of teachers, Colleges of Education have started offering Computer Education as a minor in their curriculum this year. So, after 1999 we will have a reasonable number of graduants formally trained to run the Computer Awareness Programme in schools serving as Computer Integration Teachers. Until then, we shall rely on Teacher Training and Development's in-service training programme for the supply of adequately in-serviced personnel to serve as Computer Integration Teachers.

WAY FORWARD

The initial training of trainers by the hardware vendors is on going - it is part of the first level of the 5 training levels lined up by TT & D. The future training plans (phases) run thus:

Level 1:    a)     Initial training by vendors
                  b)     Recap/Additional/Incomplete Programme
Level 2:    a)     Advanced Computer Skills and in-depth knowledge on Productivity Tool Skills    
                  b)     Network Administration/Management and Trouble Shooting
Level 3:             Integration Concepts/Examples
Level 4:            Development of Training Materials
Level 5:            Training of Teachers

THE INFORMATION SUPERHIGHWAY
In order to take advantage of opportunities available in the use of Information Technology and the Information Superhighway, the Department of Teacher Training and Development has established an Email communication system in order to cater for students participating in a joint Botswana Government and Preservice Inservice Project that links an Institution in Scotland and the students in their various working locations in Botswana. This establishment and use of the Email system has been extended to all Colleges of Education, Education Centres, Headquarters and some schools that participated in the last Botswana Technology Exhibition that ran parallel to the Commonwealth Conference for Education Ministers, l3CCEM, hosted by Botswan from 28 July to 1 August 1997.

ICT EDUCATION AT TECHNICAL/VOCATIONAL LEVEL
The Vocational Education and Training in Botswana starts normally after the students have passed their Junior Secondary School Education.

With effect from August 1994 a merger took place within the Ministry of Education. The merging parts were the Technical Department, then responsible for the Botswana Polytechnic and all five Botswana Vocational Training Centres (VTC's), and the Botswana Brigade Development Centre (BRIDEC) then responsible for the Botswana Brigades, parastatal institutions with production and training tasks. The result of the merger was the Department of Vocational Education and Training. Next to other posts, a post of Technical Education Officer for Commerce and Computer studies had been created.

Computer Training began in some Vocational Training Centres as early as 1990. Short courses were run for small groups using specific packages such as WordPerfect and Lotus 1-2-3. In the intervening 3 years, teachers, involved in Computer Training at VTC level, began to realise the necessity for a standardised approach with the courses and in the issuing of certificates.

These issues were discussed in a workshop at Jwaneng Vocational Training Centre in April 1993. Syllabi of the various courses were drafted, in order to achieve a standardisation of course content. It was also decided that a one year, full time Computer Operator course could be established by combining the part-time courses and enriching this content with other job related and computer subjects. These subjects are in recognition of the different needs school-leavers may have compared with the students taking the Part-time course, who probably have some employment history. Thus the Computer Operator course was developed.
The Maun VTC started Computer Training in June 1994.

This led to a situation where the Computer Operator Course now runs at the following Vocational Training Centres: Gaborone (15), Jwaneng (24), Maun (10), Palapye (16) and Selebi-Phikwe (15). The number in brackets behind the VTC's name indicates the number of students taken into the course each year. There are about three hundred to six hundred applications for these Computer Operator Courses at each Vocational training Centre, depending on the allocation of the VTC and also if the VTC can provide hostel accommodation (only Jwaneng VTC).

The Computer Sections of the VTC's in Jwaneng, Maun, Palapye and Selibe-Phikwe offer courses for clerical and secretarial students of the Commerce Departments of the respective VTCs.

All mentioned Vocational Training Centres are offering evening courses for the public. The number of students and the contents differ, because of certain conditions of the regions where the centres are allocated. For evening training packages such as 4VordPerfect Basics and Advanced or Spreadsheet Basics and Advanced, the course content is more or less standardised.

The number of evening course participants differs according to the available number of computers, e.g. at the Computer Section of the Jwaneng VTC each evening, four courses are running with 12 participants per course,which is 48 in all.

Following the number of courses offered, the Computer Laboratories of the Botswana VTCs are in use between 10 -13 hours per day, excluding weekends.

If institutions or companies have special training needs, special courses will be designed up to a certain level.

PROGRESS MADE ON ICT EDUCATION AT BOTSWANA VOCATIONAL TRAINING CENTRES AND BRIGADES
The organisational changes such as the merger, the availability of more and better hard and software partly determine the progress made on IT education at Botswana Vocational Training Centres and Brigades.
One other component in the reached level of progress is the enthusiasm of teaching staff involved in computer education and training on front line level as well as the keen interest of most of the students in achieving best performances in class to have a chance to find a job after completing training.
Four main groups ("bodies") have direct influence on Computer Education and Training within the Department of Vocational Education and Training of the Ministry of Education.

a.    The staff in the front line.
b.    The "Advisory Group-Computer Education and Training" in the Department of Vocational Education and Training
c.    The Sub-Committee "Computer Education and Training" of the Trade Advisory Committee "Administration, Business and Commerce".
d.    National Committee for Computer Education and Training-a SubCommittee of the Government Computer Steering Committee

CONCLUSION

ICT strategy and policy formulation can only succeed if there is real commitment to it by all levels of government management and staff. Commitment by government in the form of appropriate resourcing as well as commitment in making and implementing key decisions about shifting priorities and changes in policies can ensure effective ICT use. In policy making decisions, the Private Sector,which plays an important role in the use of ICT should also be involved at all levels.

REFERENCES
1. Botswana Government: Report of the National Commission on Education, Gaborone Botswana, June 1993

2. Botswana Government: The Revised national Policy on Education - Government Paper N02 of 1994, Gaborone, March 1994.

3. Botswana Government: Information Technology - Shaping the Future, Building Competitiveness. ( GCB 1995 )

4. Botswana Government: Information Technology Strategy Statement 'Directing Government towards more Productive Use of Information Technology into the 2lst Century.' ( GCB 1996 )

5. Magetse T and Wilhelm R: Information Technology in Botswana.
(A country Paper compiled for the UNESCO/RINAF/IIP workshop on Information and Informatics held in Bulawayo, Zimbabwe, june 1994.)

6. Magetse T: The Status of Computer Education in Secondary Schools and Technical Colleges in Botswana (Malawi,Junel995)

7. Magetse T. F~ Tladi L: Computer Education in Secondary Schools in Botswana ( Lesotho,December 1996 )

8. Wilhelm R: Computer Education and Training in the Department of Vocational Education and Training of The Ministry of Education in Botswana, Jwaneng, May 1995

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