Policy and Programs Program and Sector policy
Policy and Programs

Damelin
SAIDE

Context:
While collecting information for this global distance education network, SAIDE held several interviews with organisations in Southern African countries. Impressions of each country were generated to give some introduction to distance education and technology use in the area. Each interview has also been written up separately as a case study.

Source:
SAIDE country visits conducted in 1999

Copyright:
Permission granted.

Contact Details

Contact Person: Dr McDonald
Tel: 307 650
E-mail: Damelin@info.bw
Fax: 351 865

Description

The Botswana franchise of Damelin South Africa, registers students in Botswana to enrol in the Damelin South Africa courses. All administration, management, and student support is then coordinated from South Africa. This arrangement presents some difficulties particularly as the South African schooling qualifications (Grades 10, 11, and 12 or matric) are not recognized in Botswana, where scholars sit Junior Certificate and General Certificate Educational (GCE) Examinations. For most courses, Botswana students write examinations in Botswana at examination and testing centres. Those students writing the South African matriculation examination have to write these in South Africa.

The Botswana Damelin office acts as a testing and examination centres for MS, GTS (including A+, Microsoft Systems Engineering and N+), Toefl, and GRE testing. In additional it runs a computer school and management courses. It has an agreement with the Institute of Commercial Management (ICM) in the United Kingdom for certain courses. The management school offers certificates, diplomas, and graduate diploma programmes. Programme options include:

  • Office practice;
  • Business studies;
  • Management and marketing;
  • Purchasing and Supply Management; and
  • Accounting and Finance.

These programmes are recognized by Botswana’s Directorate of Public Service Management (DPSM). Some courses draw on Damelin South Africa materials, while others use ICM materials. In some instances, students are given an option to write ICM examinations in addition to the local assessment. High achievement in this international examination, enables students to enrol in an ICM Masters in Business Administration (MBA). Damelin Botswana hopes to offer a two-year, full-time management programme, after which successful students will be accepted into British universities at second-year level. The University of Botswana has undertaken to consider such candidates on a case-by-case basis.

The computer school offers training in applications such as Windows, MS Word, Excel, Powerpoint, Accpac, and Pagemaker. While Access courses are offered, there is no great demand for these. In addition, the school offers GTS programmes including A+, Microsoft Systems Engineering, and N+.

Delivery Modes and Technologies

Students register for Damelin South Africa courses, and study via correspondence using printed texts. Students enrolled in the Damelin Botswana management and computer programmes attend face-to-face sessions in the evenings and on Saturday mornings. Most courses run for thirteen weeks with two three-hour contact sessions weekly. A textbook and course outline are used. Classes take place in two computer laboratories each of which have 12 computers. Students have access to an additional three computers on which they can practice.

Learner Support Strategies

Learners are supported during face-to-face sessions. They have access to three practice computers and can get telephonic support.

Assessment

Students are assessed by sitting a single two- or three-hour examination for each course.

Quality Assurance

ICM overviews the examinations and courses offered at the school. The DPSM and University of Botswana also examine the courses to gain approval. Students are encouraged to complete evaluation questionnaires. These are only submitted to tutors once all marking has been completed.

Professional Development

Damelin Botswana employs eleven staff in total. Four Damelin staff are currently taking MCSE courses, while others are studying management part-time. One of the requirements for staff employment is that training staff must be working in the area in they intend to teach.

Enabling and Hindering Factors

McDonald identified the following enabling factors:

  • There is a large market for computer and management courses in Botswana; and
  • Employers sponsor the course fees of 60% of students.

He mentioned the following as hindering factors:

  • There is insufficient office space;
  • There is no elevator, which prevents disabled students from enrolling in the courses;
  • Being privately run, Damelin is dependent on student fees for income and does not receive any government sponsorship; and
  • Housing for staff in Gaborone is expensive.

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