| Distance learners often abandon a course of study for reasons that have nothing to do
with the course itself. Instead, the problem may be dealing with the institution's
administration on such matters as payment of fees. Thus it is worthwhile for a distance
education institution to employ representatives to counsel students with such nonacademic
problems. Small programs may require the distance teacher to provide counseling, while
single- and dual-mode institutions are likely to employ specialists in this role.
Some institutions give students a toll-free telephone number to call when they need
help. Others employ a small number of counselors who work out of a central office and
specialize in such areas as studying with disabilities, career development, and
development of study skills, as well as a larger number of part-time, general counselors
who live nearby and can be contacted by the students.Counselors may hold face-to-face
group meetings or sessions with individuals during critical periods, such as before
enrollment or before examinations.
More resources on counselors
- University of Zimbabwe. 1999. A
Sample Role Description for the Guidance and Councilling Specialist/Associate Councillor
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