A learner support system helps learners with problems that have less to do with the
content of a course than with such matters as:
In a single-mode institution learner support may be provided by specialist counselors, often based at study centers.
In a distance learning program or dual-mode institution learner support may be the
responsibility of the instructor who teaches on the Internet or by correspondence,
broadcasting, or video or audio conferencing. Some authors consider instruction part of
learner support.
More on Learner Support
Molefi, F. 1998. Support Services for Distance Education
Students at the Department of Non-Formal Education'. Paper presented at the Distance
Education Workshop for Setswana Part-Time Writers, DNFE: Gaborone (Botswana contribution)
Akinade, E.A. 1998. Counselling Services During Distance Education Tutorials.
Paper presented to distance education tutors during a workshop organized by the Centre for
Continuing Education at Oasis Motel, Gabarone, Botswana, from 23-24 July 1998.
Richards-Govere, K. 1995. Appendix F: A Sample Role
Description for the Guidance and Councilling Specialist/Associate Councillor Harare,
Zimbabwe, University of Zimbabwe, Zimbabwe
The Zimbabwe Division of the Rapid Results College Worldwide, (no date) How to Study the RRC Way: Essential Reading Before You Start
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